Respond to a sensitive disclosure with accountable support

Proposed flow

1. Listen

   Take the account seriously without blame, forced interpretation or an abuse verdict.

2. Clarify present needs

   Ask only relevant questions; suicide concerns and immediate danger require the specialist-reviewed response.

3. Check safe access

   Consider whether the device and contact method are safe; quick exit has limited privacy protection.

4. Offer real support

   Use independent verified destinations; do not route to an implicated person or invent a staffed transfer.

5. Explain data and responsibility

   Name actual sharing and confidentiality limits; apply reviewed local safeguarding duties.

Recovery and alternative routes

Unavailable services need real alternatives. Ordinary doubt, historical text analysis and repeated questions must not automatically become diagnoses. This flow is not a clinical scale or an abuse investigation.

What counts as a complete outcome

Human-help routes remain reachable; the app does not claim rescue, monitoring or clinical efficacy.

Decisions within this flow