Pattern 25

Choose the kind of help

Support a goal without diagnosing it from a prompt.

Research-informed design proposal

Concrete takeaway

Offer a small set of concrete tasks and a free-text route.

Choose an approach

These are editorial decision conditions to validate. Some alternatives are successive states or can be combined; they are not always exclusive choices.

AlternativeUse whenTradeoff or requirement
A · Task choicesSeveral task types are availableChoices must not restrict the free-text route
B · One clarificationOne ambiguity changes the next responseToo many questions become a barrier
C · Practice previewA practice is being suggestedPurpose and duration should be previewed before starting

The problem

An open input can leave people unsure what to ask, while an assistant may assume they want study, prayer or emotional support.

The pattern

Offer a small set of concrete tasks and a free-text route. Ask one useful clarification when it materially changes the response. Practices name purpose and approximate duration and remain skippable.

Compare the alternatives

Support a goal without diagnosing it from a prompt.

A · Task choices

Conversation · Example interface
Earlier message
What would help?
Read a passage
Understand a text
Reflect or talk
Something else

Concrete options help people start.

B · One clarification

Conversation · Example interface
Earlier message
Would you prefer a brief explanation or a closer study?
Brief explanation
Closer study
Continue without choosing

Only context needed for the next step is requested.

C · Practice preview

Conversation · Example interface
Earlier message
Quiet reflection
Purpose, source and approximate duration.
Start this practice
Choose another approach

A suggested activity is voluntary.

Original wireframe proposals · No live controls · Grey rows represent schematic text, not loading states · Labelled placeholders are not Scripture quotations

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Failure modes

A diagnostic-looking questionnaire; inferring a condition or belief from a task choice; a mandatory prayer flow for every personal question.

What to validate

Can users select a useful path without learning prompting jargon or disclosing more than needed? Does free text remain a complete route?

Evidence status

Research-informed design proposal. These visual alternatives have not been tested with users in this atlas. Source findings, documented behaviour and this proposed adaptation are different kinds of evidence.

Sources and adaptation

This card is an original design synthesis. The following sources inform its content distinctions, interaction approach or review requirements; they do not validate the whole pattern.

Common scenarios and flows

Examples in use

Attributed app evidence with dates and review limits. A screenshot illustrates an implementation; it does not establish that the proposal works for every audience.

Explore the growing app-example collection

Design principles in this decision

Editorial application of Missional by Design. These values frame review questions; they do not validate a pattern’s effectiveness.

Compare alternatives using the task and evidence above. Record competing needs instead of treating a principle as an automatic verdict.

Regional applicability

Design review questions · 5 October 2026. These prompts identify possible triggers; they do not classify this pattern or every faith app as a regulated service.

What does this service actually offer: source assistance, a sustained companion, pastoral support or a clinical service? Review entry, return and recurring notices against the applicable definition.

Start with EU and Germany, then review the relevant market:

Use the jurisdiction decision guide to record the trigger, source version and resulting product requirement.