Pattern 47

Visible work and recoverable failure

Describe real progress, responsibilities and outcomes.

Research-informed design proposal

Concrete takeaway

Show meaningful steps, their actual state and who needs to act next.

Choose an approach

These are editorial decision conditions to validate. Some alternatives are successive states or can be combined; they are not always exclusive choices.

AlternativeUse whenTradeoff or requirement
A · Named stepsWork involves several named stepsA progress display must reflect real work
B · Review responsibilityResponsibility is divided between AI and peopleThe assigned reviewer must actually exist
C · Partial failureOnly part of a task succeededUseful results and unresolved gaps must remain separate

The problem

An agent can appear busy without revealing whether it retrieved sources, created a draft or changed saved data.

The pattern

Show meaningful steps, their actual state and who needs to act next. Use concise process explanations rather than presenting hidden model reasoning as a faithful transcript. On failure, name what succeeded and offer a safe retry or alternate route.

Compare the alternatives

Describe real progress, responsibilities and outcomes.

A · Named steps

Assistant · Example interface
  1. Retrieve selected sources
  2. Prepare a draft
  3. Wait for your review
Source retrieval complete. Draft in progress.
Pause

Progress describes actual work.

B · Review responsibility

Assistant · Example interface
Draft ready
No sharing or reminders executed.
Review draft
Discard draft

The next decision belongs to the named actor.

C · Partial failure

Assistant · Example interface
The draft is ready, but saving failed.
Retry saving
Keep the draft locally
Inspect completed actions

Successful work is preserved without duplicating actions.

Original wireframe proposals · No live controls · Grey rows represent schematic text, not loading states · Labelled placeholders are not Scripture quotations

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Failure modes

Fake progress percentages; “done” before saving; hiding partial changes; confident claims of a human review that never happened.

What to validate

Test partial retrieval, failed saving and permission refusal. Can users identify the completed work, pending action and safe recovery path?

Evidence status

Research-informed design proposal. These visual alternatives have not been tested with users in this atlas. Source findings, documented behaviour and this proposed adaptation are different kinds of evidence.

Sources and adaptation

This card is an original design synthesis. The following sources inform its content distinctions, interaction approach or review requirements; they do not validate the whole pattern.

Common scenarios and flows

Design principles in this decision

Editorial application of Missional by Design. These values frame review questions; they do not validate a pattern’s effectiveness.

Compare alternatives using the task and evidence above. Record competing needs instead of treating a principle as an automatic verdict.